4 challenges of switching mobile networks for your business (and how to overcome them)

If switching your team’s SIMs keeps slipping down the to-do list, you’ve come to the right place. 

While making the move can be daunting, the reality can be relatively straightforward – with the right approach. 

By the end of this blog, you’ll know how to overcome the most common challenges of switching business SIMs, from avoiding downtime to phasing your switch for a smooth transition. 

Ready to finally cross that switch off the to-do list? Read on.

Challenge 1: losing signal

You don’t need us to tell you signal is the biggest factor to consider when switching to a new network. 

After all, a network without signal is like a party without music, or a sandwich without filling. You can have it, but it won’t be much good.

But with every network telling you their signal is best, it can feel tricky to know who to believe. 

The solution?

Put your new potential network’s signal to the test.

Whether your team is made up of city dwellers, countrysiders or a bit of both, it’s important to know what you’re getting your team into.

Test SIMs give peace of mind that your new network will perform as it should, for even the most remote members of your team.

That’s why we always encourage our potential new business customers to test SIMs with a small group of employees first. Knowing our SIMs deliver as promised takes the anxiety out of rolling out to the wider team – especially when you already have employees singing our praises.

Challenge 2: wasting time

If switching networks just feels like something you don’t have time for, we get it. It’s all too easy to waste hours on the phone to providers, being passed between departments and scrutinising the small print.

But that doesn’t have to be the case.

The right network should make switching straightforward from the get go. 

To save even more time, find a mobile network that offers self-service. The more you can do yourself, the less time you’ll lose chasing customer support teams for simple requests.  

The Honest hub takes the hassle out of managing your team’s SIMs, making it easy to do everything from adding new starters to managing payments and reporting. 

If you're managing a team, it might also be worth considering delegating tasks like activating SIMs, so you can keep things moving smoothly while getting on with other projects.

Challenge 3: causing business downtime

Here’s the truth: downtime during a switch is inevitable. Any provider that says otherwise is fibbing to win your business. 

But downtime doesn’t have to mean disaster. 

The right provider will work with you to agree when it happens and for how long (whether just a few minutes or a few hours), so you know exactly what to expect and when. 

We also recommend making sure your new network’s customer support team is readily available and responsive, so they’re there if you need them.  

At Honest, it typically takes just a few minutes to transfer numbers and happens before midday. If you do need a hand, we respond in seconds (literally).

Challenge 4: clunky onboarding

So, you’ve made the time to switch, discussed downtime and tested the SIMs. Now it’s time to onboard your team to your new mobile network. 

The right network will support you through each step, from transferring numbers to activating SIMs. 

If you’re worried about switching your team all in one go, opt for a phased transition. 

Start with new joiners or those that are nearing the end of their contract and gradually move the rest of your team over as the existing contracts end. 

These early users could even act as your test SIMs on 30 day rolling contracts like we offer at Honest 👀

If speed is key, we recommend eSIMs for an even quicker switch.

With challenge comes opportunity

If you’ve read this far, you’re hopefully now seeing switching networks as less of a headache and more of a golden opportunity for your business. 

A chance to switch to a provider that takes the hassle out of managing your business SIMs, freeing you up to focus on everything else demanding your attention. 

Change can feel daunting, but the effort you invest now will soon pay back countless times over – in time, money and hassle. And the quicker you start, the quicker you’ll see the rewards.

Ready to make the switch? You know where to find us 🙋

Want to know more about how Honest makes switching networks a breeze for your business? Book a meeting.