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Frequently asked questions
Answers to the conundrums keeping your phone up at night
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Joining Honest
📱
Plans and pricing
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Loyalty discount
🌍
Going abroad
⚡
Our network
💥
Our impact
Joining Honest 🤩
How do I join honest?
Can I keep my number?
What if I want a new number?
I'm tied into a contract. Can I still join Honest?
Can I refer friends to Honest?
Does Honest sell my data to third parties?
Plans and pricing 📱
What plans do you offer?
Are your plans flexible?
Do you offer business SIMs?
How about eSIMs?
Is an eSIM the same as a Smart SIM?
How can I get a Smart SIM?
Can I split my data across multiple SIMs?
How much does data usage outside my plan cost?
How long is your minimum contract?
Can I roll over data from one month to the next?
Do you offer Pay As You Go (PAYG) plans?
Do you restrict personal hotspots?
Do you sell handsets?
Loyalty discount 💗
What is the loyalty discount and how does it work?
How quickly does my loyalty discount increase?
Do I keep my loyalty discount when I change plan?
Going abroad 🌍
Do you offer free EU roaming?
What if I’m travelling outside the UK and EU?
Can I use my hotspot abroad?
How much are calls to international numbers?
Our network ⚡
Which network do you piggyback on?
What's the signal like with Honest?
Do you support 5G?
Do you support 4G?
Do you support 2G?
Do you have WiFi calling?
Do you have visual voicemail?
Can I get an Honest SIM for my Apple watch?
Our impact 💥
Is my phone really that bad for the environment?
Why aren’t more mobile networks talking about this?
How else do you practice what you preach when it comes to the environment?
Where can I learn more about Honest’s sustainability efforts?
