6 (and a half) must-ask questions to find the right mobile network for your business
Skip the hassle of switching networks and find the perfect SIMs for your team.
Thinking about switching mobile networks but feeling overwhelmed by all the options out there? We don’t blame you.
Sifting through plans, prices and contracts can feel like another job of its own. Combined with the pressure of getting locked into another contract for the next 24 months, it’s understandable if ‘switching networks’ keeps falling down your to-do list.
But here’s the thing. Switching mobile networks can be much easier than you think, and save future you time and money.
If figuring out which network best suits your business’s needs has you scratching your head, you’ve come to the right place.
Read on for the 6 (and a half) must-ask questions to find a mobile network that gives you more than just a monthly bill.
1. How good is the signal?
Okay, this one’s obvious. But it wouldn’t be an essential list of questions without it.
After all, even the shiniest of mobile networks becomes dull if the signal drops when you need to call a client on the go or read an urgent email.
So before you ask anything else, make sure your potential mobile network offers strong signal where you and your team need it. (You can check Honest’s signal here.)
At Honest, we piggyback on Three to offer the UK’s fastest 5G with 99% coverage.
And if that’s not enough, we’ve even developed Smart SIM, a data-only eSIM offering unlimited data on 40+ apps on the biggest UK networks 🌎
It works alongside your normal SIM, automatically switching to an available network whenever your signal drops out. So you’ll never miss a message from your boss again (sorry).
2. Will you save my business money?
No doubt cost is high on your list of considerations. But before you ring-fence budget and commit to the cheapest plan that suits your needs, make sure to check the small print.
Will you get charged if your team uses their work phones abroad? If you want to change your contract? What about exit fees?
Go through the contract with a fine tooth comb to make sure you won’t get caught out when it comes to your monthly bill.
As the old saying goes, if it seems too good to be true, it probably is.
(Unless it’s customer support in seconds, a shrinking carbon footprint and full control at your fingertips in a self-serve hub 😉)
And beware of the loyalty penalty. The big four networks have a sneaky tendency to hike up mid-contract prices every April, trapping you with higher costs that land out of budget.
Is now a good time to mention our loyalty discount drops your bill every month? 💸
3. How much control do I get?
When work phones are just one of many plates you’re spinning, being able to make quick and easy changes helps keep everything from crashing down.
So before you sign that dotted line with your new mobile network, make sure you’ll be in the driver's seat.
Will you be able to add new SIMs in a click? Update bill caps to stay in control of spending? Toggle roaming on and off when you need it?
Then there’s how much data your team needs – both now and in the future.
For maximum flexibility, choose 30-day rolling contracts. That way, you have peace of mind knowing you’re not locked into a long-term commitment if things change.
At Honest, we make it simple to manage your team’s SIMs in the Honest hub. Rather than rely on customer support, you can update your plans – whether that’s adding new starters, removing leavers or updating data allowances – in just a few clicks 🤩
You can even choose our Autopilot feature to automatically switch to the best plan every month based on each person's data usage. Meaning you never run out of data and only pay for what you need.
4. Can I get support when my team needs it?
If you’re responsible for your team’s work phones, you’re probably all too familiar with subpar customer support. Bouncing between departments, repeating your issue, getting stuck on scratchy hold music…
Meanwhile, your team’s work phones are out of action and those bill surprises keep coming 🫠
Before switching networks for your business, do your homework. Check review sites, ask about onboarding processes, and speak with other businesses that have made the switch.
If your team members’ contracts end at different times, make sure your new network will support a phased transition. Without this, you’re at risk of hefty exit fees and company-wide downtime if things don’t go to plan.
Managing your team’s SIMs in the hub means you can do almost everything yourself. And in the unlikely event you can’t find what you need, we’re just an instant message away 💬
5. Do you align with my company values?
We’ve evolved from brick phones to smartphones with 8K cameras, yet mobile networks remain stuck in their ways – and sustainability is no exception.
By 2040, 14% of the global environmental footprint will be a direct result of the telecoms industry. That’s on par with the aviation sector.
So if you’re a B Corp or SME business that cares about your impact on the planet, choosing the right mobile network is a simple way to reduce your carbon footprint.
To find a mobile network that reflects your sustainability values, start your research in communities like the B Hive and 1% for the Planet. As well as finding the networks themselves in these groups, you’ll likely get plenty of recommendations from other like-minded businesses.
Spoiler: we’re members of both 💁
Every Honest plan includes removing the carbon of your team’s SIMs – twice over. So every call, text and email is helping to shrink your carbon footprint that little bit more. Plus, we’re on a mission to plant one million trees.
Want to know more about our sustainability efforts? Check out our Impact Report.
6. Do I need devices for my SIMs?
If you’re in the market for new phones for your team, consider refurbished devices first ♻️
Every year, 50 million tonnes of E-waste is produced by us all (including those old phones and laptops gathering dust in your drawer). That figure is growing faster than our world’s population, contaminating our air, soil and water with toxic substances.
By choosing refurbished, you’re choosing an option that’s budget friendly and helping to tackle the world’s fastest growing solid waste stream.
Whether you need devices or already have them ready to go, opt for eSIMs.
This way, your team can switch networks in minutes, all they need is an email. Saving you time, money and reducing waste 🌍
6.5 Do I want to switch today?
We couldn’t resist sticking a bonus question here. Because if you like the sound of crossing ‘switch mobile networks’ off your to-do list, you’ll like Honest 👇
We make switching networks straightforward, giving you the choice of a phased transition, eSIMs that set up in seconds, and customer support in a flash. All with planet-friendly plans that make your life (and budget) run a little smoother.
Ready to get started?
Complete our plan finder to find the perfect plan for your team in 90 seconds or book a meeting to speak with the team. You could be switched over before the day is through 💁